Cancellation Policy

Our Flexible Salon Policies Sophiem Beauty and Massage takes pride in providing an exceptional experience for our clients. Our salon policies are designed to ensure that our clients can easily cancel or reschedule their appointments while maintaining the integrity of our business operations. If you need to cancel or reschedule your appointment, we respectfully request that you do so at least 48 hours in advance. With this advance notice, we will make every effort to arrange a more convenient time for you without any questions asked. However, if you cancel or reschedule your appointment without at least 24 hours notice, a 20% administration fee will be charged. In the event of a No-Show, we will charge 100% of the fee for the booked services. Our massage for two services requires a 50% deposit.